This website is operated by Western Truck & Trailer. Throughout the site, the terms “we”, “us” and “our” refer to Western Truck & Trailer. Western Truck & Trailer offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or contacting us you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our website is hosted on Western Truck & Trailer. They provide us with the website platform that lists our available vehicle inventory and services.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. If reserving a vehicle or ordering parts or service thru e-commerce functions, credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
We have made every effort to display as accurately as possible the colours, images, and trim levels of vehicles available. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
If ordering parts or reserving a vehicle, we reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our dealership. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
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Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Western Truck & Trailer, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless Western Truck & Trailer and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
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You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org
Most vehicles today have an air conditioning system that comes standard. Whether it’s in your vehicle, home, office, or even your refrigerator, their purpose is to cool and dehumidify the air. Simply put, your vehicle’s air conditioning system removes heat from the vehicle’s cabin and releases it to the outside air through a three-step process that includes pressurization, condensation, and vaporization. Think of when you step out of a shower or bath—your skin begins to feel cool regardless of the outside temperature as the water on your skin starts to evaporate, drawing heat away from your skin. The process of vaporization removes moisture and heat from the air in your vehicle, circulating cooler air from the blower fan.
One important point to note is the dehumidifying function of the process. Your vehicle’s air conditioning system needs to be in working order even when outside temperatures do not require cooling, as the system dries the air introduced into the passenger compartment. This is why the A/C system cycles when the defrost option is selected —meaning the air blown onto the windshield is dry, getting rid of fog quicker. Otherwise, moist air blown onto the cold windshield will cause frost to form on the inside, which is a potentially unsafe situation.
Air conditioning systems are fairly reliable when maintained properly. The A/C system should have its refrigerant evacuated, filtered, and topped up with new lubricant on a regular basis. Specialized equipment and training are required to do this as system pressures can be quite high (over 300psi) on the pressurized side (known as the high side) and can be dangerous to the untrained or unqualified individual. OK Tire & Auto Service locations invest in the latest equipment, and our technicians attend advanced courses regularly to ensure that you’re receiving the most professional, up-to-date service possible.
In harsh Canadian climates, a malfunctioning heating system is far worse than going a few days without your AC. When your vehicle’s heating system stops working, it becomes nearly impossible to defrost your windshield, maintain visibility, and stay warm—making driving hazardous. There are a number of components in your heating system that could be at fault, namely the thermostat and the heater core. The thermostat controls the flow of coolant, maintaining steady temperatures. Then, the heater core generates the hot air that is circulated by the blower fan into the cabin. If your vehicle takes more than 10 minutes to heat up or never gets hot enough, visit an OK Tire store and our technicians will make sure everything is functioning properly.
Engine coolant is pushed through the coolant system by the water pump and circulates through a heat exchanger (radiator) and transfers the heat to the metal/aluminum cooling fins that surround the core. These cooling fins help to dissipate the heat from the hot coolant by exposing the surface of the fins to the cooler outside air. Air is forced through the radiator with the help of a fan. A vehicle’s cooling system has the important task of keeping the engine from overheating.
Radiators are typically mounted in a position where they receive sufficient airflow from the forward movement of the vehicle, usually located behind an opening in the front grill. The radiator may also provide cooling assistance for the automatic transmission fluid as well.
Proper repair and maintenance of your vehicles cooling system are essential to the health of the engine. If you have ever seen a vehicle on the side of the road, hood up with steam billowing from underneath, chances are it is experiencing a cooling system failure.
Disappointments such as these can be avoided with regular inspections when you perform scheduled maintenance to your vehicle. Common items to be replaced are the thermostat and the coolant. Over time, coolant loses its ability to perform at its peak because as it ages, it becomes more acidic and requires changing. These variations in the coolant’s PH can cause severe damage to the radiator, heater core, and the radiator hoses. For the best result, the entire cooling system should be flushed out and new coolant installed. By doing this, all the components can be inspected. However, your best bet is to follow the manufacturer’s recommended service intervals for these maintenance items.
Today’s modern engines use a pressurized cooling system that helps to raise the boiling point of the coolant helping your engine operate at higher temperatures for greater fuel economy. The faster the engine reaches operating temperature, the more efficiently it can run.
By maintaining your vehicle’s cooling system at the recommended intervals, you will help extend the longevity of your vehicle and provide peace of mind motoring.
STEP 1: One of the first steps in the alignment process is to take the vehicle out for a road test. This road test will help the technician identify any handling issues; such as the vehicle pulling or drifting. Then, the technician will check the inflation and wear pattern of the tires and inspect the suspension of the vehicle. If parts are found to be worn or damaged, our technicians will let you know of any necessary repairs.
STEP 2: Once all the steering and suspension components have been properly inspected and found to be in good operating condition, an experienced OK Tire technician will perform an alignment inspection using an advanced alignment machine. All wheel measurements will be electronically monitored through individual sensors that are attached to each wheel, and then rectified for optimal performance.
The most common type of wheel alignment is a four-wheel alignment. This service is performed on all-wheel drive vehicles and front-wheel drive vehicles with independent or adjustable rear suspensions. This alignment involves both axles being adjusted so that all four wheels are aligned, and the steering wheel is straight and leveled.
We recommend having your alignment checked and corrected by an OK Tire expert on an annual basis, especially if you notice any change in the drivability of your vehicle.
A vehicle’s electrical system is three primary components; a battery, starter, and an alternator. All three of these elements need to work together to start and run your car, and if one fails you may be able to get your engine to turn over, but it may not operate for long.
Routine inspections of the battery, checking the voltage and amperage output or checking for damaged or corroded cables is only part of verifying the charging circuit is in top shape. Diagnostic tests also confirm that your starter is drawing the correct amount of voltage, whether your starter is wearing out. A complete electrical system inspection confirms whether your alternator is generating the right amount of voltage and all components are working in harmony with each other.
Regular maintenance and preventative measures can help make sure that a small problem does not turn into an extensive and costly repair.
Steering and suspension systems are important for your safety and comfort.
The essential functions of a vehicle’s suspension system are to:
For these to happen, all of the suspension components, both front and rear, must be in good working condition. Our qualified technicians will inspect your suspension system and make sure it’s functioning optimally.
OK Tire has relationships with popular companies like KYB and Moog, providing our locations with a variety of premium aftermarket suspension options. Upgrading your suspension will provide smoother steering pivots, minimized body roll, and improved stability.
Whether you’re looking to conquer a job-site, go on an off-road adventure, or just give your vehicle a more rugged look, an OK Tire technician can recommend the right lift kits, leveling kits, and tires for you.
The exhaust system is a vital part of your vehicle’s emission system, as it is responsible for removing several different emissions from your vehicle. These include harmful gases like carbon monoxide, nitrogen oxide, and nitrogen monoxide.
Exhaust leaks can be very dangerous to you and your passenger’s health and must be fixed by a qualified OK Tire technician immediately. Damage to the exhaust is typically the result of rust or water build up over time, in addition to cracks arising from normal usage.
Exhaust systems should be inspected regularly for leaks, damage, and broken supports or hangers; especially if there is an unusual noise. A back-pressure test may also be required to determine if there are any blockages or restrictions within the exhaust system. Once the inspection is complete, an OK Tire technician will make the necessary repairs. A final inspection will then be completed to ensure that your system is working correctly.
Secondary air injection, EGR valves, and catalytic converters also play a significant role in reducing the levels of harmful emissions produced by your vehicle, while mufflers and exhaust pipes keep your vehicle quiet and comfortable.
One of the most critical components for controlling exhaust emissions is the oxygen sensor. This sensor helps your vehicle’s computer determine the right air/fuel mixture, ensuring optimum performance and reducing emissions.
Worn sensors will cause your vehicle to run and idle poorly, increase emissions, reduce fuel economy, and cause damage to other components of your exhaust system. Most manufacturers recommend replacing sensors anywhere between 50,000-90,000kms.
A properly maintained vehicle not only runs better but is also more fuel efficient, which saves money and reduces harm to our environment. Regularly scheduled maintenance combined with diagnostic and emission control testing will ensure that your engine runs smoothly.
The function of your vehicle’s brakes is to assist you in the ability to control your vehicle by reducing speed and bring it to a complete stop, which is why your vehicle’s brake system is a critical element of you and your vehicles safety.
Braking systems operate using a hydraulic system, whereby applying pressure to the brake pedal, sends brake fluid throughout the vehicle’s brake system activating parts that come together to create friction; which then creates the stopping force required. Any weak or worn points in the brake system; hoses, seals or other hydraulic components, could result in a fluid leak and possibly a catastrophic failure of your vehicle’s brakes. OK Tire’s certified technicians do both a visual and hands-on analysis of the brake’s systems.
Brake fluid is specially formulated to operate in very high-pressure environments in all temperatures. Due to the constant heating and cooling of the liquid, water (or condensation) forms reducing the boiling point of the brake fluid. This build-up can cause a “mushy” feel in the brake pedal and can cause damage to other brake system components. Brake fluid requires regular flushing to remove water content and other contaminants.
To check or maintain the brake system of a vehicle, OK Tire’s certified technicians do both a visual and hands-on analysis of the brake’s systems.
Inspections include, but are not limited to:
After the technician has completed their inspection or diagnostic, they will then determine the required maintenance or repair your vehicle needs to ensure an efficient and working brake system.
The vehicle’s suspension and chassis contain multiple moving parts that are susceptible to wear when they’re not properly lubricated.
Windshield wiper blades wear out much faster than most people think and should be replaced every six months in Canadian climates.
Lights, bulbs, and fuses should be replaced as soon as a problem is found.
Radiator and other cooling system hoses deteriorate with normal use due to flexing, vibration, extreme temperatures, and chemicals contained in your vehicle’s coolant. Replace hoses every four years, or when they’re leaking, brittle, cracked, rusted, swollen, and restricted.
V-Belts and serpentine belts should be checked annually. Replace them when cracked, frayed, glazed, or showing signs of excessive wear.
Timing belts can’t be inspected for wear and must be replaced at the interval specified in your owner’s manual. Failure to follow the recommended replacement interval could result in a breakdown and severe engine damage.
Spark plugs and ignition wires range in life expectancy between 50,000 and 160,000kms, depending on your vehicle and the type of service. Always replace them at the interval listed in the manual with the same kind of spark plug.
The fuel system is the lifeblood of the diesel engine and requires careful attention to prevent dirt and water damaging the system. Most engines have an automatic bleed system, but others need manual bleeding. Unlike gasoline engines, diesel engines require an occasional bleeding of the fuel system to get rid of air that’s trapped inside. This is included in your regular service maintenance with OK Tire.
A dirty air filter restricts the flow of air into your engine and can cause fuel economy to drop by 15% or more. Air filters should be replaced at least once per year to ensure the free delivery of clean air to your engine.
Fuel filters can become contaminated with water or restricted by other particles causing other fuel delivery components to work harder to sustain fuel pressure. Late model vehicles have sealed filters that cannot be inspected and therefore must be replaced at the vehicle manufacturer’s recommended replacement interval.
Cabin air filters were introduced in the last decade to enhance the quality of the air inside your vehicle’s cabin. These filters remove particles, bacteria, and other items harmful to human respiratory systems. They can also reduce the impact of reactions to people suffering from allergies. Cabin air filters should be replaced yearly. Watch our video to know more
From performance to safety, fluids play a huge role in your overall driving experience. Having the right amount of clean, quality fluids is key to a well-functioning vehicle.
Vehicle engines have many moving parts that while in operation, move and rub against each other; this movement and the force of friction create heat.
Oil lubricates the engine, and absorbs heat, allowing the internal parts to work together efficiently without overheating. This protects against wear and corrosion, improves sealing, keeps the engine clean, and reduces friction to improve the life of your engine.
Over time, engine oil breaks down and wears out. When it does, it becomes less effective at lubricating the motor, removing contaminants, and absorbing heat, so it must be changed. In fact, oil performs 5 different functions within your engine – it does so much more than just lubricate.
The frequency in which oil should be changed depends on many factors. Driving behaviour, operating conditions and climate can contribute to the length of oil change intervals. Manufacturer operating guides recommend relying on your oil life monitor (OLM) the range is usually from 3,000 to 16,000 kilometers. An average owner will need approximately 2 to 4 oil changes per year, we recommend talking to your service technician to determine what is best for your vehicle. Any maintenance schedule should follow the manufacturer’s suggested intervals to maintain your warranty. Further, many manufacturers require a specific oil norm. Failure to follow these requirements correctly may void your warranty. One final tip, winter is an ideal time to try a synthetic product; you will immediately feel the difference. Remember, most areas of Canada qualify for the “severe service” schedule due to our harsh climate.
Modern vehicles can have anywhere from 30 to 100 individual on-board computers feeding information to a central control unit, which is called the on-board diagnostics system (OBD 2). These different computers monitor everything from how far your vehicle is leaning in a corner to how much oxygen the exhaust contains. Often taking thousands of readings per second the on-board diagnostic system can inform the driver by illuminating a warning light on the dashboard.
No matter if your light is steady (make an appointment as soon as you can) or if it is blinking (indicating a severe misfire that needs immediate attention to avoid extensive engine or engine related component damage) you will need to have your vehicle diagnosed by a qualified automotive technician. These professionals will use modern diagnostic equipment to determine where in the system the issue is by diagnosing failures in either the control units or the parts they are monitoring.